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Legal

Privacy Policy

Last updated: October 7, 2026

Ape Axis ("we", "our" or "us") is committed to protecting your privacy. This policy explains how we collect, use, share and protect information when you visit apeaxis.com, contact us, book a demo or use our products and services.

  1. 01Information we collect

    Information you give us:

    • Contact details such as name, email address, phone or WhatsApp number, company and job title when you fill in a form, subscribe or book a demo.
    • Messages, meeting notes and anything else you choose to share with us.
    • Account and billing details when you become a customer (card payments are processed by our payment providers).
    • Data you process with our products, such as leads, contacts, call recordings and chat logs, which we handle on your behalf as a processor.

  2. 02Information collected automatically

    • Device and browser information, IP address and approximate location.
    • Pages visited, features used and referring sites.
    • Server logs, error reports and performance data.
    • Your time zone when you book a demo, so we can show times correctly.

  3. 03How we use information

    • To respond to enquiries, schedule and run demos, and send confirmations and calendar invites.
    • To provide, maintain, secure and improve our products and services.
    • To send service, administrative and, where you have agreed, marketing communications.
    • To detect, prevent and address fraud, abuse, spam and technical issues.
    • To comply with legal obligations and enforce our terms.

  4. 04Sharing and disclosure

    We do not sell your personal information. We share it only with service providers who help us run our business, such as cloud hosting and database providers (including Google Cloud and Firebase), email delivery (Google Workspace), analytics, payment processing and customer support, under contracts that protect your data.

    We may disclose information when required by law or to protect our rights, users or the public, and as part of a merger, acquisition or sale of assets.

  5. 05Data security

    We use industry-standard safeguards including encryption in transit, encryption at rest provided by our cloud providers, role-based access controls and monitoring. No method of transmission or storage is completely secure, but we work continuously to protect your information.

  6. 06Your rights

    Depending on where you live, you may have the right to:

    • Access a copy of your personal data.
    • Correct inaccurate information.
    • Request deletion of your personal data.
    • Receive your data in a portable format.
    • Withdraw consent or unsubscribe from marketing at any time.

  7. 07Data retention

    We keep personal data only for as long as needed for the purposes in this policy, including legal, accounting and reporting requirements. Enquiry and booking records are kept while they are useful for our relationship with you and then deleted or anonymised.

  8. 08Cookies

    Our website uses only the cookies and local storage needed for it to work and to keep administrators signed in. If we add analytics or marketing cookies, we will update this policy and ask for consent where required.

  9. 09Changes to this policy

    We may update this policy from time to time. We will post the new version on this page and update the date above.

  10. 10Contact us

    Questions or requests about your data: info@apeaxis.com. Ape Axis, 5th Floor, Tower C, DLF Cyber Greens, DLF Phase 2, DLF Cyber City, Sector 25, Gurugram, Haryana 122002, India.